Security controls tied to agreed risks and responsibilities
Cybersecurity work begins with the systems, identities, data, threat exposure, business impact, existing controls, and regulatory or contractual requirements that the customer identifies. A product deployment is not presented as complete protection.
Potential work includes assessment, architecture, firewall, endpoint and email controls, vulnerability management, awareness activities, logging, monitoring integration, and incident-readiness planning. Supported products and the evidence produced are confirmed before delivery.
The agreement defines access, data locations, coverage hours, alert handling, escalation, response targets, reporting, subcontractors, exclusions, and customer responsibilities. SharkNet does not promise that every threat will be prevented or detected, and incident response is included only when stated.